Privacy Policy
1. Introduction
Avaris Consulting Co., Ltd. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.avaris-consult.com or use our consulting services.
This policy applies to all information collected through our website, email communications, and any other services we provide. By using our website or services, you consent to the data practices described in this policy.
2. Data Controller
Company: Avaris Consulting Co., Ltd.
Address: Kanchanapisek Road, 10250 Bangkok, Thailand
Email: privacy@avaris-consult.com
Phone: +66-80-868-3896
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name
- Communication Data: Messages sent through our contact forms, email correspondence
- Professional Information: Job title, industry, business requirements
- Location Data: Country/region (for service delivery purposes)
3.2 Technical Information
We automatically collect certain technical information:
- Device Information: IP address, browser type, operating system, device type
- Usage Data: Pages visited, time spent on site, referring website
- Cookies and Tracking: Website analytics, user preferences (see Cookie Policy)
3.3 Third-Party Services
We use the following third-party services that may collect data:
- Google Fonts: Font loading (may collect IP address)
- WhatsApp/LINE: When you contact us via these platforms
- Email Service Provider: For contact form submissions
4. How We Use Your Information
4.1 Service Provision
- Respond to your inquiries and provide consulting services
- Communicate about our services and projects
- Process and manage client relationships
- Deliver requested information and documentation
4.2 Website Operation
- Improve website functionality and user experience
- Analyze website usage and performance
- Ensure website security and prevent fraud
- Provide technical support
4.3 Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and court orders
- Protect our rights and interests
- Enforce our terms of service
5. Information Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with trusted third parties who assist us in operating our website and providing services:
- Email Service Providers: For sending communications
- Cloud Storage Providers: For secure data storage
- Analytics Providers: For website performance analysis
5.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or court orders
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Respond to government requests
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Limited access to personal information
- Regular Updates: Security patches and system updates
- Employee Training: Security awareness and best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for different periods depending on the purpose:
- Contact Inquiries: 3 years after last contact
- Client Data: Duration of service relationship + 7 years
- Website Analytics: 2 years
- Legal Requirements: As required by applicable law
8. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
8.1 Access and Portability
- Request access to your personal data
- Receive a copy of your data in a portable format
- Request information about how we process your data
8.2 Correction and Deletion
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Request restriction of processing
8.3 Objection and Withdrawal
- Object to processing of your data
- Withdraw consent at any time
- Opt out of marketing communications
8.4 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: privacy@avaris-consult.com
Subject Line: "Data Protection Request"
We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including Thailand, Austria, and the UAE. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Your explicit consent where required
11. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Inquiries:
Email: privacy@avaris-consult.com
General Inquiries:
Email: info@avaris-consult.com
Phone: +66-80-868-3896
Address:
Avaris Consulting Co., Ltd.
Kanchanapisek Road
10250 Bangkok, Thailand